Welcome to Paleo . By browsing our website or placing an order, you agree to the following terms and conditions. Please read them carefully before completing your purchase.

1. Orders and Confirmation

All orders are subject to product availability and confirmation by Paleo  Please ensure that your order details, contact number, and delivery address are accurate before completing your purchase.

2. Prices and Payment Methods

All prices are displayed in Kuwaiti Dinars (KWD). Delivery fees and any additional charges, if applicable, will be displayed at checkout before you confirm your order. Payment must be made using the payment methods available on our website.

3. Delivery Policy

We offer delivery within Kuwait to areas covered by our delivery service. Delivery times may vary depending on the delivery location, order volume, and operational conditions. Customers are responsible for providing an accurate delivery address and contact number and being available to receive their orders at the scheduled time.

4. Order Cancellation and Refunds

As our meals are freshly prepared, cancellation requests should be submitted as soon as possible. The possibility of cancellation depends on the preparation status of the order. If an order cannot be fulfilled, is not delivered, or is received incorrectly, please contact our customer service team to resolve the issue and determine an appropriate solution or refund in accordance with applicable laws and regulations.

5. Food Quality and Allergies

At Paleo , we strive to provide fresh, high-quality meals prepared using carefully selected ingredients. Customers are responsible for informing us of any food allergies or dietary restrictions before placing an order. Please note that we cannot guarantee the complete absence of allergens or prevent cross-contact during food preparation.

6. Health Disclaimer

Our meals are designed to support a healthy and balanced lifestyle. However, individual nutritional needs and results may vary. The information provided on our website is for general informational purposes only and is not intended to replace professional medical or nutritional advice.

7. Order Modifications

Requests to modify an order after it has been placed are subject to approval and the current preparation status. Modifications may not be possible once meal preparation has begun.

8. Privacy and Data Protection

We respect our customers' privacy and are committed to protecting their personal information. The information provided is used to process orders, arrange deliveries, communicate with customers, and improve our services, in accordance with our privacy policy and applicable laws.

9. Changes to Terms and Conditions

Paleo  reserves the right to update these terms and conditions when necessary. Any changes will be published on our website and will take effect as specified at the time of publication.

10. Contact Us

For any inquiries regarding these terms and conditions, your orders, or our services, please contact our customer support team through the contact details available on our website.

Thank you for choosing Paleo . We look forward to being part of your journey toward a healthier and more balanced lifestyle.